Frequently Asked Questions
Everything you need to know about shopping with Klassy
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your package's progress.
What payment methods do you accept?
Klassy accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination and are calculated at checkout.
How do I contact customer support?
Our support team is available via email at support@klassy.com or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM EST.